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App Store Refund Policy

app store refund policy

Go to reportaproblem.apple.com.; Sign in with your Apple ID and password. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.

The link takes you to the app's website. How to get a refund using your iPhone or iPad. Apple hasn't built any links to problem reporting into the iTunes Store or App Store apps, so you're stuck using the web on your iPhone, iPod touch, or iPad as well. If it's more convenient, you can go directly to problem reporting via your email receipt.

Go to reportaproblem.apple.com.; Sign in with your Apple ID and password. If you see the 'Report' or 'Report a Problem' button next to the item that you want to request a refund for, click it.

Google initially provides a 48 hour refund period on application purchases made through the Google Play Store. If the refund period has been exceeded they generally will not provide a refund. Contact Google Play Support . Apple App Store. Details on receiving assistance for App Store purchases can be found on the following Apple Support page.

Whether you’re requesting a refund for an in-app purchase or a whole app, the process is the same. It’s worth remembering that even though refunds are possible, this is not a means to get a free trial—Apple still doesn’t offer trials for apps—and it’s likely Apple will clamp down if that’s the route you take.

Apple’s App Store and Mac App Store. RELATED: How to Get a Refund For an iPhone, iPad, or Mac App From Apple Apple lets you request refunds for apps you purchase, whether you purchased them from the iPhone or iPad App Store, or the Mac App Store.This same method also lets you request refunds for digital media like videos and music you purchase from iTunes.

The iTunes App store sales policy clearly says that you cannot cancel a purchase or receive a refund for a purchase but they are known to make exceptions if you have a valid reason. For instance, I recently purchased the $2.99 Reeder app from the iTunes store but only after installing it on my iPad did I realize that it was an iPhone-only app.

It’s less than 48 hours since you bought an app or made an in-app purchase, you can request a refund through Google Play. You bought music, movies, books, or other content, you may be able to request a refund after more than 48 hours (check policy below). You’ll usually get a decision within 15 minutes but it can take up to 4 business days.

Our Return & Refund Policy template lets you get started with a Return and Refund Policy agreement. This template is free to download and use. According to TrueShip study, over 60% of customers review a Return/Refund Policy before they make a purchasing decision.. It's the single most important agreement your e-commerce store needs to have as it can affect your retention rate.

For returns to an Apple Retail Store for cash, cash equivalent, and check transactions over $750, Apple will mail a refund check to you within 10 business days. Should you wish to return ten or more of the same product, you must return to the Apple Store where originally purchased.

If customers can make in-store, online and over-the-phone purchases, it is advised to specify the refund/return policy for each one of these. You can do this by adding three very short sections to your agreement (policy for in-store, online and over-the-phone purchase).